Privacy Policy

Last updated: February 2026

This Privacy Policy describes how LensApp.io ("we," "us," or "our") collects, uses, and handles your information when you use our website at lensapp.io.

Information We Collect

LensApp.io is designed to minimize data collection. We do not require account creation, registration, or login to use the website.

  • Images you upload: When you use our identification tools, you upload an image to our server. This image is sent to third-party AI processing services (such as OpenAI and Google) for analysis. The image is processed in real time and is deleted immediately after the analysis is complete. We do not store, save, archive, or retain any uploaded images.
  • IP address: We record your IP address solely for rate-limiting purposes (to enforce the one-free-scan-per-day limit). IP addresses are stored temporarily and automatically purged after 48 hours. We do not use IP addresses for tracking, profiling, or advertising.
  • Usage data: We may collect anonymous, aggregated usage data such as page views and feature usage to understand how the website is used. This data is not linked to any individual user.

How We Use Your Information

  • To process your uploaded images through AI identification services and return results to you
  • To enforce rate limits on the free web tool
  • To improve the performance and reliability of the website

Third-Party Services

Images you upload are processed by third-party AI services including OpenAI and Google (via Serper API). These services process the image to generate identification results. We recommend reviewing their respective privacy policies for information about how they handle data:

Data Storage and Security

We do not maintain a user database. We do not store uploaded images. The only data we temporarily retain is IP addresses for rate limiting, which are automatically deleted within 48 hours. Our servers use standard security measures including HTTPS encryption for all data in transit.

Cookies

LensApp.io does not use tracking cookies, advertising cookies, or third-party analytics cookies. The website may use essential technical cookies required for basic functionality.

Children's Privacy

LensApp.io is not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can take appropriate action.

Your Rights

Since we do not collect or store personal data beyond temporary IP addresses for rate limiting, there is generally no personal data to access, modify, or delete. If you have concerns about your data, you may contact us at the address below.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

Mobile App Privacy

This privacy policy applies to the LensApp.io website. For the Lens App mobile application, please refer to the app-specific privacy policy available at allscanai.com/privacy.

Contact

If you have any questions about this Privacy Policy, please contact us through the Lens App mobile application or visit our About page for more information.